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[DataSpider Servista] If there is any problem in Web Service Adapter, explain about the isolation method
If there is any problem in Web Service Adapter, how to isolate the problem?
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Answer
First, as a pre-requisite, go through the operation summary of Web Service Adapter.
- WSDL Read
Reads the information of the connection path or port and operation from WSDL specified in Global Resource.
- Connection to Web server
Connects to the Web server of the connection path based on the information described in WSDL.
- Process Execution
Sends the request based on the information described in WSDL and receives the response. Due to this, the problems that occur in Web Service Adapter are mainly classified as below 3.
(1) WSDL cannot be read
(2) Connection cannot be established based on WSDL information
(3) The results are not as expected even if the process is executed based on WSDL information
■Isolation Method
- Check the log at the time of execution
Check the log during script execution and in case of error, proceed with the isolation based on the details.
Log during script execution is displayed below. Also, you can check from Mylog. $DATASPIDER_HOME/server/logs//execution/.xml
The main items regarding the probable error are described in [Main Exceptions] of Help.
(The link is provided in "Reference Information")
(The link is provided in "Reference Information")
- Check the description of WSDL
Check the WSDL specified in the Global Resource, and check whether the connection path and operation are appropriate.
The Web Service Adapter is conforming to SOAP 1.1, WS-I Basic Profile 1.0. If an element not supported with the above mentioned, is included in WSDL, then error occurs.
The Web Service Adapter is conforming to SOAP 1.1, WS-I Basic Profile 1.0. If an element not supported with the above mentioned, is included in WSDL, then error occurs.
As an example, when there is a (space) in the element, it will be an error as the above mentioned is not conforming to the WS-I basic profile 1.0.
- Proxy server settings
In DataSpider Servista, it is possible to set such that proxy is used for the HTTP and HTTPS communication. When the above settings are specified, then transmission of Web Service Adapter also uses proxy. If the connection could not be established, check whether the proxy settings are appropriate.
You can refer to "Property Reference" from the help for details about Proxy Setting.
(The link is provided in "Reference Information")
(The link is provided in "Reference Information")
- Check the communication description
When error occurs even if the settings being correct, it is necessary to check the communication details in Web Service Adapter.
The communication details can be checked by using the log function of http client. Refer to "Reference Information" for details.
■Before Inquiry
When it is difficult to isolate a problem, contact the support center. After arranging the following information, please mention it in the support site.
It is possible to proceed with investigations and support even more promptly.
It is possible to proceed with investigations and support even more promptly.
- Problem occurring condition
- Result of re-occurrence check
- Log file during execution
- WSDL file
- Existence of proxy server in the environment and proxy setting of DataSpider Servista
Further, when the impact to the operation is more and when it is necessary to check for the measures, describe the information about the background of the item as given below.
- Impact on the business
- Checked workaround
- Web service execution
https://www.hulft.com/help/en-us/DataSpider/latest/help/en/adapter/network/webservices_get_data.html
- Property reference
When you want to check the details of the description communicated with the Web Server through Web Adapter, Web Service Adapter and with REST Adapter, refer to FAQ No.24295