About providing technical support services using screen sharing

[What is Screen Sharing Support?] Screen Sharing Support Service is a support service where you can share your screen with us, and our technical support sta... 詳細表示

Whether HULFT Family products support AWS

We have not conducted operation check specialized for AWS, but the OS on AWS is supported by HULFT Family products, we support it same as local environme... 詳細表示

How to verify your HULFT Serial Number

A method to verify your serial number varies depending on the OS or HULFT version. Windows Ver.5 ： HULFT Management screen's[Help]-[Version Informatio... 詳細表示

How to Set Up Firewalls (HULFT All OS)

About each port number used by HULFT for Send, Receive, and Request Acknowledge, you must set up the settings to communicate in both ways. We have a docum... 詳細表示

“Serial/Product Key is Unauthorized.” Message Outputs Upon Installing HULFT

The corresponding message outputs when an HULFT installed environment and information set in the Product Key Issue screen does not match. Specifically, th... 詳細表示

Regarding Error Codes When an Error Occurs (Mainframe)

The general error codes are output in the HULFT Receive, Send, and Request Acknowledge program (STC) as [end code]-[details-code]. From here you can get an a... 詳細表示

Regarding Error Codes When an Error Occurs (i5OS)

There are two types of codes for the logs; end codes, and details codes.You can check them via the Management Screen(UTLADMIN) or the display list command (U... 詳細表示

Leap Year Countermeasure

There's no problem in regards to this issue. All of our softwares operates normally even on leap years. 詳細表示

How to set the port for HULFT

First check the ports currently used by applications other than HULFT In order to carry out transfer in HULFT, the following porting numbers in both receivi... 詳細表示

The message "The following software components are not installed" outputs upon the HULFT installation

In many cases, the difference in the version of "Visual C++ Redistributable Package" between the installed version and the version required for HULFT is ... 詳細表示