HULFT Technical Support & FAQ

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FAQ within [ HULFT ] Category

1-10 of Total 41

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  • About providing technical support services using screen sharing

    [What is Screen Sharing Support?] Screen Sharing Support Service is a support service where you can share your screen with us, and our technical support sta... 詳細表示

    • No：33681
    • Open Date：2021/12/23 09:55
    • 更新日時：2023/12/28 11:22

  • How to log in to the HULFT Technical Support site

    The following two procedures are available for logging in to the HULFT Technical Support site. Log in from the HULFT Technical Support site Log in fr... 詳細表示

    • No：33730
    • Open Date：2022/02/15 17:33

  • How to Set Up Firewalls (HULFT All OS)

    About each port number used by HULFT for Send, Receive, and Request Acknowledge, you must set up the settings to communicate in both ways. We have a docum... 詳細表示

    • No：17796
    • Open Date：2014/03/26 09:57
    • 更新日時：2019/05/07 15:53

  • How to verify your HULFT Serial Number

    A method to verify your serial number varies depending on the OS or HULFT version. Windows Ver.5 ： HULFT Management screen's[Help]-[Version Informatio... 詳細表示

    • No：18026
    • Open Date：2014/03/28 02:16
    • 更新日時：2017/06/09 14:43

  • How to set the port for HULFT

    First check the ports currently used by applications other than HULFT In order to carry out transfer in HULFT, the following porting numbers in both receivi... 詳細表示

    • No：17750
    • Open Date：2014/03/26 07:27
    • 更新日時：2017/07/31 16:25

  • Regarding the Kernel Version Upgrade on UNIX/Linux

    HULFT process is based on the OS level and not on the kernel level. If the upgraded kernel version is compatible then we believe that there is no effect on H... 詳細表示

    • No：18029
    • Open Date：2014/03/28 02:21

  • Regarding the HULFT Product Support End Date

    Regarding the HULFT product technical support period, 5 years of standard support is offered as a general rule. Also, in addition, another 5 years of technic... 詳細表示

    • No：18025
    • Open Date：2014/03/28 02:15
    • 更新日時：2017/06/09 15:11

  • Regarding Error Codes When an Error Occurs (Windows)

    There are two types of codes for the logs; end codes, and details codes.You can check them via all of the status screens from the Management Screen.They will... 詳細表示

    • No：17590
    • Open Date：2013/08/02 17:03

  • About Licensing

    When you upgraded to "HULFT-DataMagic" from "HULFT Data Conversion Pro/Standard" the product license was moved and rewritten. Simultaneous usage violates the... 詳細表示

    • No：17484
    • Open Date：2013/01/16 17:59

  • Whether HULFT Family products support AWS

    We have not conducted operation check specialized for AWS, but the OS on AWS is supported by HULFT Family products, we support it same as local environme... 詳細表示

    • No：28120
    • Open Date：2017/08/21 00:00

1-10 of Total 41

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