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  • No : 24299
  • Open Date : 2016/06/13 14:17
  • 更新日時 : 2020/10/06 15:39
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[DataSpider Servista] The process is stopped, but the error cause is not displayed

DataSpider Servista process has been stopped. The error cause is not displayed in the log also. Explain the cause and the handling method.
Category : 

Answer

■Assumed Causes
 
In the DataSpider Servista process, during startup, allocate the initial heap size specified in the configuration file (lax File) and after that if additional memory is necessary, then the memory is added so that it reaches the maximum heap size.
 
Here, the memory space of the environment is insufficient and if it is not possible to allocate additionally, then the process terminates abnormally.
 
■ Confirmation Method
 
When the problem occurs, check the memory free space of the environment and the memory usage of DataSpider Servista process.
 
When the memory utilization of DataSpider Servista process is lesser than the maximum heap size and the memory free space of the environment is insufficient, then the above mentioned problem might occur.
 
■Handling method

Change the settings so that the same value is specified for initial and maximum heap size.
 
Refer to "Property Reference" in the product help for the setting method of Initial and maximum heap size.
                                                  
・Property Reference